We're here to help! Choose the best way to reach us
Questions about using HumanWrite, features, or general inquiries
support@humanwrite.co →Response time: Usually within 24 hours
Bugs, errors, or technical problems with the service
tech@humanwrite.co →Response time: Priority within 12-24 hours
Subscription issues, refund requests, or billing questions
refunds@humanwrite.co →Response time: Within 24-48 hours
Data privacy requests, GDPR/CCPA inquiries, or legal matters
privacy@humanwrite.co →Response time: Within 48 hours
Most inquiries receive a response within 24 hours during business days (Monday-Friday). Technical issues and billing matters are prioritized.
Please include your account email, a clear description of your issue, and any relevant screenshots or error messages. This helps us assist you faster!
Currently, we provide support exclusively via email. This allows us to better document issues and provide detailed, accurate responses.
Absolutely! We love hearing from our users. Send feature requests and feedback to support@humanwrite.co
You can delete your account from your Account Settings or email us at privacy@humanwrite.co with your deletion request.